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    D365 Finance Functional Consultant

    North America

    Must have skill 

    • Minimum of 7-12 years of experience in leading and managing Microsoft Dynamics 365 Commerce / Retail support project. This would be core D365 F&O core financials implementation. Migration from AX2012 to D365.
    • Must have performed at least two full lifecycle implementations of D365 Commerce / AX 2012 Retail implementations.
    • Hands on experience in the Retail/Commerce and e-Commerce industry with a sound understanding of the value flow within ERP systems.
    • Good at client interactions, able to set & manage stakeholder expectation
    • Ability to manage requirements/scope and risks appropriately.
    • Ability to identify risks, issues, find solution and plan/mitigate/resolve them
    • Experience of rollouts, deployments, upgrade.
    • Experience of setting up new stores, store migrations
    • Experience of code / fix push to MPOS and CPOS
    • Experience of configuration and troubleshooting of POS setup that includes printers, customer display, scanners, hardware station
    • Good exposure to Finance & SCM domains and Retail industry knowledge
    • Ability to build the necessary test artefacts to test the functionality of the modules deployed
    • Good presentation and communication skills
    • Create end user documentation
    • Plan and implement user on-boarding and support post on-boarding hyper care.
    • Work with a global team and guide them with issue resolution

    Role expectation 

    • Plan, configure and implement D365 Commerce for our clients
    • Employ your knowledge of business processes and D365 Commerce to develop solutions
    • Create Business process work-though, functional requirements document and functional design documents for in-scope functionality
    • Be the interface between our clients and our development & quality engineering teams – providing clarification to queries that arise
    • Perform user acceptance testing of the functional requirements of the system and business processes
    • You will participate in the setup and execution of project workflows
    • Managing and building client relationship is your foremost responsibility
    • You will plan, prioritize, and create project plan
    • You will be a team player with strong communication skills and proactively contribute to team discussions